FrontOffice
The operational heart of your restaurant.
Designed to help your team serve customers quickly, confidently and efficiently.
Restaurants are about people.
Technology should quietly take care of the rest.
For more than 20 years, RestWare has helped restaurants operate with confidence by removing complexity, reducing operational friction and allowing people to focus on what matters most: creating memorable experiences for their customers.
Every feature, every decision and every evolution has been guided by one simple belief:
Technology should provide peace of mind.
Principle
Peace of Mind
Because that's what technology should provide.
Running a restaurant means making hundreds of decisions every day.
Looking after customers.
Supporting your team.
Managing suppliers.
Controlling costs.
Planning tomorrow while dealing with today.
Technology should never become another thing to worry about.
We've built RestWare around one simple principle:
"How can we make your restaurant management system one less thing to worry about?"
Sometimes the answer is making the software more intuitive.
Sometimes it's improving reliability.
Sometimes it's giving you better visibility over your business.
Different solutions.
One purpose.
Helping you spend more time thinking about your customers than your technology.
We don't just sell software. We deliver peace of mind.
Principle
Reliability
Your business shouldn't stop because technology did.
A restaurant is constantly moving.
Orders are being taken.
Meals are being prepared.
Customers are arriving.
Bills are being paid.
When technology becomes a point of failure, the entire operation suffers.
We've always believed that restaurant management software should help your business continue operating, even when things don't go exactly as planned.
Because reliability isn't about avoiding every problem.
It's about making sure your restaurant can continue serving customers when those problems happen.
Why?
One of the first situations we observed involved something surprisingly simple: receipt printers.
A paper jam, a disconnected cable or a temporary hardware failure could interrupt service while staff waited for someone to solve a technical problem.
That never felt acceptable.
Instead of depending entirely on the printer, RestWare first safeguards every print request before handing it over for printing. The same way of thinking later influenced kitchen operations, recovery mechanisms and many other parts of the system.
The printer wasn't really the problem.
It was simply the first example of a much bigger principle.
Technology failures should never become business failures.
Because reliability isn't a feature. It's a responsibility.
Principle
Ease of Use
Great software should feel natural from the very first day.
Restaurant teams are constantly evolving.
New employees join.
Experienced ones move on.
Learning your restaurant management system shouldn't become another challenge.
We've always believed that good software should adapt to the way people work—not the other way around.
That's why RestWare was designed to be intuitive, logical and easy to learn, helping new team members become confident quickly while allowing experienced staff to work even faster.
Why?
One of the first things we noticed was how much time restaurant staff spent operating the POS instead of taking care of customers and doing what they're supposed to do: serving and selling.
That never felt right.
So every screen, every button and every workflow was designed with one objective: reduce the time needed to complete each task.
Large touch areas.
Clear actions.
Logical layouts.
Even the products displayed on screen adapt throughout the day to reflect what customers are most likely to order at that moment.
Less time operating the system.
More time serving customers.
More sales.
Because every second spent looking at a screen is a second not spent taking care of a customer.
Principle
Accountability
Every important decision begins with information you can trust.
Running a restaurant means making decisions every day.
Some are small.
Others have a direct impact on your business.
Those decisions become much easier when you know that the information you're looking at is accurate and that every important action can be traced with confidence.
We've always believed that restaurant management software should help create trust, not uncertainty.
Why?
For many years, PIN codes were the standard way of identifying restaurant staff.
The problem was simple.
On a busy restaurant floor, everyone could see someone entering a PIN.
That meant knowing who entered the code wasn't always the same as knowing who actually performed the operation.
That never gave us the level of accountability we were looking for.
More than 20 years ago, RestWare introduced fingerprint recognition as an additional way of identifying staff. As a result, every important operation can be accurately traced back to the person who performed it, giving restaurant owners complete confidence in the information they rely on every day.
Know who did it.
Know when it happened.
Know you can trust the information.
Because better decisions begin with better information.
Principle
Awareness
Because you shouldn't have to be there to know what's happening.
Running a restaurant doesn't always mean being inside it.
Whether you're meeting suppliers, managing another location or simply taking a well-deserved break, your business should never become invisible.
We've always believed that restaurant owners should be able to understand what's happening without having to read pages of reports or wait until the end of the day.
The right information.
At the right moment.
Presented simply.
Why?
As restaurant businesses grew, many owners started managing more than one location.
The challenge wasn't accessing data.
It was understanding it quickly.
That's why we created eSnapp: a simple mobile extension that provides a real-time snapshot of your business on your smartphone.
No complicated reports.
No unnecessary information.
Just the key figures you need to understand how your restaurant is performing, wherever you are.
And because the information comes directly from your restaurant, it's always current—not yesterday's data stored somewhere else.
Know what's happening.
Whenever you need to.
Wherever you are.
Because peace of mind doesn't end when you leave the restaurant.
Principle
Ready to Grow
Because changing software should never be part of your growth plan.
Every successful restaurant grows.
What begins with a single terminal can become a busy dining room.
A neighbourhood restaurant can grow into several locations.
New services are introduced.
New teams are formed.
New challenges appear.
We've always believed that your management system should grow with your business—not force you to change software.
Why?
Over the years, we watched our customers grow.
Some started with a single POS terminal.
Others expanded from counter service to full table service.
Many opened a second restaurant.
Then a third.
As restaurants grew, so did their operational needs.
Instead of forcing them to move to another platform, RestWare can grow with them.
Additional terminals.
Different operating models.
More advanced editions.
Multiple locations.
Centralised management.
Different stages of the same journey.
One platform.
Because replacing your software should never be part of your growth plan.
Principle
Always Evolving
Because great software is never finished.
Technology evolves.
Restaurants evolve.
Customer expectations evolve.
We've always believed that good restaurant management software should evolve too.
Not by constantly reinventing itself.
But by continuously improving what already works.
Why?
For more than 20 years, RestWare has continued to evolve without ever losing sight of the principle that inspired it from the very beginning:
Technology should provide peace of mind.
New technologies have been adopted where they genuinely improved the product.
Security has evolved.
Mobile solutions have been introduced.
New ways of working have emerged.
But one thing has remained unchanged.
Our commitment to helping restaurants run with confidence and allowing restaurant owners to focus on their business—not their technology.
We don't believe in changing for the sake of change.
We believe in solving real problems.
One improvement at a time.
One customer at a time.
One release at a time.
Because innovation isn't about starting over. It's about making something already good even better.
Solutions
One Platform. Different Solutions.
Because every restaurant is different.
No two restaurants operate in exactly the same way.
Some need a simple and intuitive POS.
Others manage multiple locations.
Some want to bring payments directly to the table.
Others simply want to know how their business is performing while they're away.
That's why RestWare has evolved into a family of solutions that share the same operational philosophy, the same business logic and the same commitment to reliability.
Different solutions.
One platform.
One way of thinking.
BackOffice
Everything you need to manage your business behind the scenes.
System management.
Stock management.
Management reports.
All in one place.
eCheck
Bring payments and invoicing directly to your customers.
Fast.
Paperless.
Built on the same trusted business logic as RestWare.
eOrder
Mobile ordering that extends the restaurant experience while remaining connected to the same operational platform.
eSnapp
Your restaurant.
In your pocket.
Real-time information on your smartphone, whenever you need it.
Kitchen Display System (KDS)
Replace kitchen printers with real-time kitchen displays.
Improve communication between the dining room and the kitchen.
Reduce delays.
Headquarters & Branches
Manage one restaurant.
Or twenty.
With the same confidence.
Backup Offsite
Your restaurant database.
Automatically backed up to our secure servers.
Additional peace of mind whenever you need it.
One restaurant or many. One platform. One philosophy.
Principle
Built to Integrate
Because the best solution isn't always built by one company.
Technology never stands still.
Neither do restaurants.
We've always believed that restaurant owners should benefit from the best solutions available, regardless of who develops them.
Sometimes those solutions are created by us.
Sometimes they're developed by trusted technology partners.
What matters isn't who built them.
What matters is that they work together seamlessly.
Why?
Over the years, RestWare has integrated with payment platforms, cash recycling systems and enterprise management solutions, among many others.
Tomorrow it may integrate with technologies that don't even exist today.
When a specialised solution genuinely adds value to our customers, we prefer to integrate with it rather than reinvent it.
Because our goal isn't to build every piece of technology.
It's to help your restaurant benefit from the best technology available.
Choose the best solution.
Integrate it with RestWare.
Keep your business moving.
Because we believe software shouldn't try to do everything. It should work in harmony with what already exists.
Contact
Let's talk about your restaurant.
Every restaurant has its own story. You've just read ours. Now we'd love to hear yours.
Whether you're opening your first restaurant, expanding to multiple locations or simply looking for a restaurant management system that gives you more peace of mind, we'd be delighted to show you what RestWare can do for you.
Start the conversation